We want you to be able to continue to wear your jewellery for a lifetime, so it's worth taking a little time to make sure that you look after it. All jewellery is delicate. Perfumes, harsh chemicals such as chlorine or cleaning products should be avoided. Protect your jewellery by keeping it in a cool, dry place where it will not rub or scratch against other pieces.
The best way to clean most of our pieces is in luke-warm soapy water, rinsed and patted dry. A very soft baby toothbrush can be used to reach less accessible areas. Please be aware that brushed finishes are not permanent, and will naturally burnish over time. We are happy to re-finish them in our workshop. Be extra careful with vermeil jewellery not to scuff or rub, as this can remove the plated surface. Pearls should be cleaned using duster or a pearl cleaning set available from specialist stores. Strung pearls should not be immersed in water and should be checked regularly to guard against wear. Get in contact if you would like us to clean or service one of our pieces.
Diamonds are hard stones and do not scratch easily with wear – but it is possible to chip or dislodge them from a setting. If you see any signs of movement of a stone - please get in touch and we can arrange a repair. Flora Bhattachary is not responsible for the loss of stones after purchase.
Our carved semi precious stones are cut by specialist lapidary experts and therefore require particular care. Take care not to knock pieces on hard surfaces, as stone can crack or chip if it receives a severe blow.
Proper jewellery care ensures you will enjoy your jewels for years to come, so take a little extra time to look after them and keep them looking beautiful.